The
concept of social responsibility of business is closely connected with the
concept of business ethics. Business ethics covers following elements.
1.
Trustworthiness:
-Top to bottom, organization must work to maintain trustworthiness. Client
should hold deep confidence in your abilities. They should believe on company's
reliability and quality. Business runs on character, fairness, truth, honour
and ability.
2.
Honest
Service Delivery: -empty promises decline
reputation of company. It is better to be honest about what you can do. Company
should leave every client feeling well served upon completion of each project.
"Idea" mobile company's formula is remarkable. "Under commitment
and over delivered".
3.
Confidentiality:
-Business organization should follow strict written internal confidential
policy. Consumer's information and confidential records should not be disclosed
to others. At the same time, they should not use wrong means to obtain
information from competitors about certain formula or method of production.
4.
Openness:
-Business organization should follow the principle of openness. Opinion and
feedbacks from clients and team members should be asked regularly. Even in time
of business disagreement, treat other's opinions and ideas with professional
respect and courtesy (good manner).
5.
Other
Common Business Ethics: -
·
A large part of
society is made up of common man with low purchasing power. Considering their
likes, dislikes and economical positions. Goods should be provided.
·
The guarantees
and warrantees offered by the businessmen should be proper and customers should
believe in them.
·
While
advertising the products, businessmen should see that the advertisement should
not cross limit of decency and they do not contain undue criticism on
competitors.
