Introduction: -Consumer
organizations are voluntary groups of people who work for a cause of protecting
consumers form hazardous products, false advertising, pollution, etc. they
function through protests, campaigns, lobbying, etc. their main objective is to
establish consumer rights.
There
are many NGOs in India working for consumers. The following are a few examples.
·
Consumer Guidance Society of
India.
·
Association of consumer's Action
on safety and Health.
·
Consumer education and Research
Centre.
·
Consumer's Association of India.
·
Mumbai Grahak Panchayat.
·
Voice Society.
·
Grahak Shakti
In
general, the following Functions are performed by NGOs:
1. They
undertake various programmes for creating awareness about consumer rights and
for educating the general public.
2. They
guide consumers in taking legal action in case of damage.
3. An
NGO can represent a consumer in
front of the government.
4. They
publish periodicals and journals to keep consumers informed.
5. They
make suggestions and recommendations to government authorities while policy
making.
6. Some
NGOs have file cases in the court of
law in the interest of the general public.
7. They
arrange for comparative testing of consumer products through their own
resources or through reliable laboratories and publish the test results for the
information of the general public.
