A broader definition of EC that
includes not just the buying and selling of goods and services, but also
servicing customers, collaborating with business partners, and conducting
electronic transactions within an organization.
E-business is the conduct of
business on the internet, in supply chain planning, tracking, fulfillment,
invoicing, and payment. It includes buying and selling as well as servicing
customers and collaborating with business partners.
E-Business goes beyond a
website on the Internet to affect all aspects of business from strategy and
process to trading partners and the ultimate consumer. It combines the
resources of traditional information systems with the global reach of the web.
In Business, organizations have
several goals in mind:
1. Reach new markets
2. Create anew products or
services.
3. Build customer loyalty.
4. Enrich human capital.
5. Make the best use of
existing and emerging technologies
6. Achieve market leadership
and competitive advantage.